Who it’s for: Teams that have basic clarity but struggle to scale without chaos; recurring quality issues, handoff failures, or lumpy cash flow.
Program Goal: Build repeatable excellence with SOPs, leadership scorecards, and cash discipline.
1. SOP Factory — Operations, delivery, and QA checklists; versioning & training2. Leadership System — KRAs, scorecards, weekly 1:1s, succession drafts3. Finance Rhythm — Pricing guardrails, margins by SKU/service, collections cycle4. Sales Cadence — Pipeline reviews, follow-up system, demo-to-close hygiene 4–8 live SOPs adopted by the team Collections cycle improves by 10–20% Owner escalations reduce by 25–40% 2 next-line leaders with measurable KRAs SOP Playbook (ops/sales/delivery) Leadership Scorecards + review agenda bank Unit Economics Sheet (pricing, margins, breakevens) Sales Pipeline Suite (cadence, trackers, scripts) 
